It was really exciting to see the servers fill up fast this morning. Within an hour we hit our first limit on the European servers. After we had successfully tested capacity we noticed significant lag in the gameplay and that players in the feedback forums were quick to pick up on this!

We’re working with the number of servers we can have running to improve the experience, and looking into other issues that will improve performance over the coming days. These first few hours have been really valuable for us, we appreciate your patience as we work to resolve the issues.

One of the things reducing performance is the amount of logging we do while Beta testing the game. As soon as we feel that we have the information we need we will be able to reduce the logs and performance will improve even more. Trust us, we hate lag too =)

Below we will address some of the issues that we see you reporting to us.

“I can’t join” – We underestimated the number of people that wanted to join the Beta at once. We are also having some load balancing issues which is limiting the overall capacity. We are working full time on opening up more servers, please bare with us.

“Invalid keys” – Some players in certain regions that tried to download the Beta early before launch have received an “Invalid code” message. This is due to a mistake where some regions were not activated for the Beta, which should now be resolved.

“Where are my Buddies?” – As this is a Beta, we’re required to have the Buddy functionality turned off.  Friends playing the Beta will show up as playing “DICE”. For the full game all Buddy functionality will be there. You will be able to join your friends and play as a squad, and navigate sessions together as a group.

For the latest information, please check out the news ticker in the in-game menu. Within hours we will also launch the new Bad Company website at www.battlefield.com/badcompany.

We’ll keep you posted as more develops, rest assured we want to resolve any issues as much as you. 

See you on the Battlefield!